Refund Policy — MIXTOOLAI
Last updated: 18 September 2025
At MIXTOOLAI (https://www.mixtoolai.com), we want to make sure our users and customers are satisfied with the services we provide. Please read our Refund and Replacement Policy carefully.
1. Free Tools and Blog Content
All free AI tools and blog content provided on MIXTOOLAI are free to access and use.
Since these services are free, they are not eligible for refunds under any circumstances.
2. Paid Tools and Services
Some paid services/tools are available and are handled directly via WhatsApp.
These services are clearly displayed on our website for users who are interested.
Refunds: MIXTOOLAI does not offer cash refunds for paid services.
Replacement Warranty: Instead of refunds, MIXTOOLAI provides a lifetime replacement warranty. If any issue occurs with a purchased tool/service, we will replace it free of cost.
Support: Customers who purchase services via WhatsApp are eligible for 24/7 support through our support channels.
3. Lifetime Replacement Guarantee
All paid services purchased via MIXTOOLAI include a lifetime replacement warranty.
If the service or tool becomes unusable, corrupted, or inaccessible, we will provide a replacement version at no extra cost.
4. Contact for Replacement or Support
If you face any issue with a paid service or tool, please contact us for assistance or replacement:
Email: support@mixtoolai.com
WhatsApp: Available via links on our website
5. Policy Updates
MIXTOOLAI may update or change this Refund and Replacement Policy at any time. Updates will be posted on this page with a new “Last updated” date.